about the customer.
A leading global professional services firm, that operates in over 150 countries, providing audit, assurance, tax, and consulting services to some of the world’s most influential organizations.
scenario.
The firm struggled with sourcing and retaining top-tier Salesforce professionals in the highly competitive US market, leading to project delays and rising costs that strained their ability to deliver impactful solutions on time. Additionally, their Cloud and Digital consulting practices were also facing resource constraints, limiting their capacity to meet client demands efficiently. Aligned with Randstad’s commitment to building diverse, inclusive talent pipelines, the firm was also keen to explore a pilot program aimed at helping caregivers re-enter the workforce.
Key challenges included:
- Intense market demand for Salesforce and Cloud and Digital practice talent: The scarcity of qualified professionals created an urgent need for a scalable, cost-effective solution that wouldn’t compromise on quality.
- Escalating labor costs: Rising salaries for Salesforce and Cloud and Digital developers began to erode the firm’s client value propositions and engagement margins, threatening overall profitability.
- Diversity commitment: The firm was dedicated to building a diverse workforce and recognized the need for innovative strategies to reintegrate caregivers and other underrepresented groups desiring to return to the workforce.
Addressing these issues was essential to maintaining the firm’s competitive edge and delivering exceptional client outcomes.
our approach.
Randstad Digital adopted a two-pronged stragey dual-strategy that addressed the client’s immediate need for skilled Salesforce and Cloud and Digital consulting practices professionals and their long-term commitment to diversity.
Key components of the solution included:
Hire-Train-Place (HTP) Program: Randstad Digital launched an accelerated Hire-Train-Place (HTP) program, efficiently sourcing, training, and deploying over 60 certified Salesforce professionals in just 12 weeks. The program equipped participants with both technical Salesforce skills and soft skills, focusing on certifications like Salesforce Administrator and Salesforce Platform DeveloperUtilizing immersive training, agile methods, and real-world projects, the first 30 resources were placed in the client’s Florida office within 45 days of the program’s launch.
We also ensured continuous support to meet the client’s growing cloud and digital transformation needs and ensured their team was staffed and scaled in record time. Participants received continuous guidance from our experts and delivery leaders, with a 30-day satisfaction guarantee built into the process.
welcome back diversity initiative.
Randstad Digital launched the “Welcome Back” initiative, focusing on caregivers re-entering the workforce. It successfully recruited, trained, and certified 23 diverse candidates with seven weeks of immersive Salesforce training, covering technical skills and professional development.
For the Cloud and Digital consulting practices, over 30 associates were hired from a diverse pool and underwent nine weeks of specialized training, acquiring technical and consulting skills. This program was an efficient solution to source diverse, certified IT talent for future full-time roles, enhancing the firm’s workforce diversity.
This rapid and scalable approach not only fulfilled the firm’s immediate staffing needs but also advanced their commitment to fostering a more diverse and inclusive workforce.
benefits.
- Cost efficiency: The partnership significantly reduced the costs of acquiring top-tier Salesforce talent in the US while maintaining the highest quality standards.
- Diversity and inclusion: The “Welcome Back” initiative was a resounding success, with 21 participants securing full-time positions, greatly enhancing the firm’s workforce diversity.
- High retention: With a strong emphasis on comprehensive onboarding and ongoing support, the program achieved an impressive retention rate of over 95%.
why randstad digital?
- Tailored talent solutions: Customized talent solutions that align with your organization's business needs and diversity objectives.
- Proven expertise: Extensive experience in training and deploying Salesforce professionals.
- Commitment to diversity: Dedicated initiatives that foster inclusion and provide opportunities for underrepresented groups.
- Ongoing support: Continuous oversight and coaching to ensure long-term success and retention.
Contact us to learn how Randstad Digital can empower your Salesforce practice with innovative talent solutions.