the challenge.

The client’s vision was clear: modernize enterprise reporting and product cost visibility across the business. However, with the previous engagements with a tier-1 vendor, they were capturing only a fraction of the expected value for their spend. This ROI gap, coupled with several compounding operational factors, had significantly slowed their momentum.

  • inherited technical debt.

    The project faced nearly a year’s worth of delays following prior vendor efforts. The existing SAP environment required immediate stabilization before new features could or implementations could reliably move forward.

  • specialized expertise gaps.

    While the strategic direction was sound, internal teams lacked the niche skills required for complex product cost planning, advanced allocations and driver-based reporting—creating a development bottleneck that slowed progress across multiple workstreams.

  • operational adaptability.

    Frequent shifts in priority and short-term planning cycles required a highly flexible delivery model that the existing structure could not support. Consultants needed to pivot quickly as weekly steering decisions changed the roadmap.

    Despite a clear long-term roadmap, these combined factors limited the client’s ability to scale work and fully capitalize on its global SAP investment.

the solution.

Randstad Digital deployed a specialized team to transition the project into a high-velocity delivery model, focusing on technical stabilization, workload prioritization and consistent execution.

  • accelerated value delivery through focused priorities.

    • Streamlined the project backlog from 21 technical improvements to five critical business priorities.
    • Focused specifically on total product cost and allocation reporting to address the most urgent analytical needs.
    • Established a stable technical foundation that enabled reliable feature deployment.
    • Produced visible results that quickly rebuilt stakeholder confidence.

  • enhanced agility via hybrid delivery.

    • Implemented an agile-inspired framework balancing rapid execution with structured checkpoints.
    • Established monthly milestone reviews for clear visibility into roadmap progress and budget utilization.
    • Managed SAP HANA, PaPM and SSE independently through a divide-and-conquer strategy.
    • Removed dependencies and accelerated the development lifecycle while maintaining flexibility to pivot as business needs evolved.

  • operational excellence through targeted technical expertise.

    • SAC technical leads implemented enterprise-level solutions for driver-based planning and advanced allocations.
    • Senior data architects managed complex data encryption and cleaning, ensuring a single source of truth for global reporting.
    • Change and communications managers drove end-user adoption across teams.

  • long-term stability and future-proofed operations.

    • Established forward-looking management practices that identified and mitigated risks before they could impact delivery timelines.
    • Provided comprehensive knowledge transfer to equip internal teams to manage and scale the system independently.
    • Successfully transitioned the project into a steady-state operations model, enabling continued digital transformation with confidence.

the results.

By shifting focus from broad strategy to precise execution, Randstad Digital restored project momentum and significantly expanded the strategic value of the partnership.

  • Restored stakeholder confidence: Within the first six months, our team rectified much of the technical rework left by previous vendors and helped move the initiative from “red/orange” to “green” status, validating the project’s trajectory through transparent communication and proactive leadership. The team’s work received exceptional feedback from senior leadership, validating the initiative's long-term viability.
  • High-quality technical delivery: System Integration Testing (SIT) was executed with minimal defects, followed by a methodical transition into User Acceptance Testing (UAT). This ensured a stable, targeted go-live that avoided future technical debt.
  • Empowered internal teams: The project transitioned to steady-state operations, including comprehensive knowledge transfer and training, ensuring the client's internal teams were fully equipped to manage the mid-April release and beyond. Knowledge sharing and collaboration ensured the client’s teams could maintain and support the system moving forward.
  • Optimized ROI: Top-tier technical expertise was delivered at significantly greater cost efficiency compared to traditional system integrators, maximizing the impact of the client’s technology budget.

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